CBD Oil Returns:
If you have questions or concerns about these products please contact our customer service staff at 332-333-7878, 626-777-0033 prior to purchasing this item. Your acceptance of the terms of purchase means you agree to and understand the refund policy. Refund Policies:
- Returns are allowed within 14 days.
- Returns must be unused and unopened.
- Shipping costs will not be refunded.
- Customer is responsible for return shipping costs.
- Refunds will not be issued until the product has been confirmed received, but once received every effort will be made to complete the refund as quickly as possible.
- All refunds require RMA (Return Merchandise Authorization) form.
- Damaged or otherwise compromised products may be returned
Please follow return shipment instructions included in your shipping box.
Returns of all unused and unopened products are accepted for 30 days following receipt of your order. Simply send back for a refund less a 15% restocking fee and shipping costs. Order cancellations are also subject to a 15% re-stocking fee.
Due to the nature of the devices that we sell, we cannot accept returns of any used products (for hygienic reasons). Because of this, we highly recommend researching the product that you are interested in before purchasing. Feel free to call us so that our knowledgeable customer support team can help you decide which vaporizer is right for you.
- A Return Merchandise Authorization number (RMA No.) is required for all returns.
- Returns without a RMA number will be refused.
- RMA Numbers are valid for 30 days.
- Supplier is not responsible for any return shipping costs.
- All unused and unopened items are subject to a 15% restocking fee.
- Merchandise must be returned in original manufacturer box with enclosed documentation.
- No returns will be accepted after 30 days of invoice/ship date, unless item is defective and under warranty.
- Merchandise must be returned to Supplier’s facility at to receive credit.
- Once item is received at Supplier’s facility and determined to be defective by Returns Dept., item(s) will be credited back to Vendor account at original invoice price. 8. If item is found to be working properly, item will be returned to end user at Vendor expense.